Spin Gaming Privacy Policy

Introduction

Spin Gaming ("we", "us") is a trusted online Sports Betting and casino platform. We understand that when you share your information with us, you're placing your trust in us — and protecting that trust is our foremost responsibility.

This Privacy Policy ("Policy") explains what personal information Spin Gaming collects, how it is used, how long it is retained, and what rights you have. This Policy applies to our website, mobile app, and all related services.

Spin Gaming adheres to international data protection laws and best practices. We believe transparency is the foundation of trust — which is why we keep nothing hidden.

What Data We Collect

Spin Gaming collects only the data that is necessary. What we collect depends on which of our services you use.

2.1 Information Provided at Registration

• Full Name & Date of Birth
• Email Address & Phone Number
• Residential address
• National ID or passport number (for KYC verification)
• Payment method details (mobile banking number)

2.2 Automatically Collected Data

• IP address and geographic location
• Browser Type & Device Information
• Page Visits & Session Data
• Cookie & Tracking Pixel Data
• Betting history & transaction records

2.3 Verification documents

As part of the KYC process, we collect:

• Photo ID issued by the government (NID/passport)
• Selfie photo or liveness check
• Proof of Address (where applicable)

How your data is used

Spin Gaming uses the data it collects for the following purposes. There is a clear reason behind each use.

3.1 Service Delivery

• Creating and managing your account.
• Delivering betting and casino services.
• Processing financial transactions (deposits and withdrawals).
• Ensuring KYC verification and account security.
• Managing bonuses and promotions.

3.2 Security and compliance

• Detecting and preventing fraud, money laundering, and other deceptive activity.
• Meeting legal and regulatory obligations.
• Preventing unauthorized access to accounts.

3.3 Service improvement

• Improving platform performance and user experience.
• Displaying personalized offers and promotions.
• Resolving technical issues.

3.4 Communications

• Sending important account notifications.
• Sending transaction confirmation messages.
• Sending promotional emails with your consent.

Data Sharing Policy

Spin Gaming never sells your data. In certain specific circumstances, limited information may be shared.

4.1 When Information Is Shared

• Payment Provider: Necessary information is shared with Mobile Pay, Nagad, and Rocket to process transactions.
• Legal obligations: Information may be disclosed in response to a court order or valid request from a government authority.
• Fraud prevention: Limited data sharing with fraud detection agencies may occur.
• Business transfers: Data may be transferred in the event of a company merger or acquisition, but this policy will remain in effect.

4.2 When Data Is Not Shared

• Your profile is never sold to advertisers.
• No data is provided to data brokers.
• Your data is never shared for marketing purposes without your consent.

Cookie Policy

Spin Gaming uses cookies and similar technologies on its website. Cookies are small text files stored in your browser.

5.1 Cookie types

5.2 Cookie Controls

You can manage or delete cookies through your browser settings. Note that disabling essential cookies may affect the functionality of certain features.

Data protection measures

Spin Gaming uses multiple layers of security to keep your information protected.

• SSL/TLS encryption: All data transmissions are secured with 256-bit encryption.
• Firewall & DDoS protection: Advanced security at the server level.
• Two-factor authentication (2FA): An extra layer of security on your account.
• Regular Security Audits: Regular third-party penetration testing.
• Staff training: Regular data protection training for all staff.
• Access Control: Only authorized personnel have access to personal data.

Data retention period

Spin Gaming does not retain data longer than necessary. Different retention periods apply depending on the type of information.

Once the retention period expires, data is securely deleted or anonymized.

Your Rights

As a Spin Gaming user, you have important rights over your personal data.

To exercise any of these rights, email us at support@spingaming.ws. We typically respond within 30 days.

Protection of minors

Spin Gaming does not collect data from anyone under the age of 18. Our platform is strictly for adults.

If an account belonging to a minor is identified, it will be closed immediately and all associated data will be deleted. If you believe your child is using our platform without permission, please contact us at support@spingaming.ws.

Third-party services

Spin Gaming works with select trusted third-party services to help operate our platform. These providers are granted access only to the specific data they need to carry out their designated functions.

10.1 Type of Service Provider

• Payment Provider: Mobile Pay, Nagad, Rocket — for processing transactions.
• KYC Verification Service: A specialist firm responsible for identity verification.
• Cloud Services: Secure data storage and processing.
• Analytics services: Monitoring platform performance.

10.2 Our Obligations

We have strict data processing agreements in place with all third-party service providers. They are required to meet our privacy policy standards and cannot use your data without our authorization.

Privacy policy updates

Spin Gaming may update this privacy policy from time to time. When changes are made, we will notify you through the following methods:

• By posting a clear notice at the top of the website.
• By sending notifications about important changes to your registered email.
• By updating the "Last updated" date at the top of the page.

For significant changes, 30 days' notice will be given before they take effect. Continued use of the platform after changes are made will be considered acceptance of the updated policy.

Contact

For any privacy-related questions, complaints, or requests to exercise your rights, please get in touch with us:

• Email: support@spingaming.ws
• Live Chat: Live chat directly after logging into the platform.
• Response time: Typically within 24–48 hours.
• Privacy requests: Completed within 30 days.